Legal

Cookie Policy

Last updated: 14 September 2026

How Loxoda uses cookies on loxoda.com and how you can control them.

1. What are cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

We use cookies to improve your experience, remember your preferences, and understand how visitors use Loxoda. This policy explains what cookies we use, why we use them, and how you can control them.

2. Cookies we use

Strictly necessary cookies — required for the website to function. These cannot be disabled.

Cookie / ProviderTypePurposeDuration
ngf-cookie-consentStrictly NecessaryStores your cookie consent preference1 year
Supabase auth cookiesStrictly NecessaryKeeps you signed in to your Loxoda accountSession / as set by Auth

Functional cookies — enhance site functionality and remember preferences.

Cookie / ProviderTypePurposeDuration
__stripe_midFunctionalStripe fraud prevention and payment processing1 year
__stripe_sidFunctionalStripe session management during checkout30 minutes

Analytics — we use PostHog, hosted in the EU, to understand how people use Loxoda and improve it. It records page visits, clicks and anonymised session replays. Numbers and anything you type are hidden before they leave your device. You can switch it off with Decline on our cookie banner.

Cookie / ProviderTypePurposeDuration
ph_*_posthogAnalyticsPostHog — recognises a returning visitor and their session1 year

3. Third-party cookies

Stripe: When you visit checkout or billing, Stripe may set cookies to enable secure payment processing and fraud detection. These are governed by Stripe's Privacy Policy.

We do not use advertising or marketing tracking cookies. We do not share cookie data with advertisers.

4. Managing your cookie preferences

When you first visit loxoda.com, a banner will ask you to accept or decline non-essential cookies. You can change your preference at any time by clearing your browser cookies and revisiting the site.

You can also control cookies through your browser settings:

Note that disabling strictly necessary cookies may affect the functionality of Loxoda.

5. Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.

6. Contact

Questions about our use of cookies? Contact us at hello@loxoda.com.